Front Desk Officer

Are you an enthusiastic and customer-oriented individual? If so, we have an exciting opportunity for you! We are currently seeking a skilled and friendly Front Desk professional to join our dynamic team.

As a front desk officer, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. Your role is crucial in ensuring smooth office operations and maintaining a positive image for the company. The following are the primary responsibilities and duties associated with this position:

Job Description: Front Desk officer

1. Greeting and Welcoming Visitors: Welcome all visitors, clients, and employees with a friendly and professional demeanor. Create a positive first impression by providing excellent customer service and ensuring their needs are addressed promptly.

1. Managing Incoming Calls and Emails: Answer phone calls, route them to the appropriate staff members, and take accurate messages when necessary. Respond to emails and other inquiries in a timely and courteous manner, demonstrating effective communication skills.
2. Scheduling and Coordinating Appointments: Schedule and manage appointments, meetings, and conference room bookings. Maintain and organized calendar and ensure that all parties involved are informed of the schedule.
3. Handling Incoming and Outgoing Mail: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and packages for shipping. Maintain proper records and ensure timely delivery of mail and packages.

    

Requirements:

• Previous experience in a customer service or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and the ability to remain calm under pressure.
• Exceptional attention to detail and accuracy.
• Proficiency in using computer systems and software (e.g., reservation systems, Microsoft Office).
• Flexibility to work varying shifts, including weekends and holidays

How to Apply:

If you are ready to take on this exciting challenge and contribute to our continued success, please fill up the digital form and submit your resume.